FAQs

  • Design Dose is an online store offering unique and stylish custom apparel, accessories, and home goods. We focus on delivering high-quality products made on demand, ensuring fresh and personalized designs with every order.
  • Once you place an order, it is processed, produced, and shipped directly to you. This model allows us to focus on creating beautiful designs, while ensuring smooth and efficient order fulfillment.
  • Each item is made on demand, so processing times can vary. Typically, production takes 2–7 business days, followed by shipping times which depend on your location:
  • USA: 3–5 business days
  • UK:  2-4
    business days
  • Europe: 6–8 business days
  • International: 10–20 business days
  •  * These shipping
    times are estimates, not guarantees.
     The estimates don’t include the
    time it takes to create your products.
  • Yes, once your order is shipped, you will receive a confirmation email with tracking information. You can use this to follow the delivery progress.
  • Yes, we offer free shipping to all countries we ship to, except for the UAE. For orders shipping to the UAE, there is a flat rate of $10.00 per order.s.
  • Due to the custom nature of our products, we do not accept returns or exchanges unless the item arrives damaged or defective. If you receive a damaged item, please contact us at hello@designdose.shop with
    your order details and photos of the issue, and we’ll make it right.
  • If you receive the wrong item, please contact us at hello@designdose.shop within 30 days of receiving your order. Include your order number and a photo of the incorrect product, and we will resolve the
    issue.
  • Orders are sent to production soon after being placed, so we are unable to cancel or make changes once processing begins. If you need to make an adjustment, please contact us immediately at hello@designdose.shop, and we will do our best to assist you.
  • We ship to the USA, the UK and EUROPE, as well as the United Arab Emirates. Shipping times may vary depending on the destination, and additional customs fees or import taxes may apply.
  • We offer a variety of custom apparel, accessories, and home goods, including T-shirts, hoodies, phone cases, tote bags, swimwear, and more. Each item is designed with unique patterns and trendy styles.
  • We accept major credit cards (Visa, MasterCard) and PayPal for secure online payments.
  • Many of our products are made with eco-friendly materials, and we strive to reduce waste by using on-demand production methods. Check product descriptions for details on sustainability.
  • If your package is lost in transit, please contact us at hello@designdose.shop, and we will work with our shipping partners to investigate and resolve the issue. In case of significant delays, we recommend checking the tracking information and contacting your local postal service for updates.
  • For any questions or concerns, you can reach us at hello@designdose.shop. We’ll be happy to assist you!